EMULZINT ADITIVOS ALIMENTÍCIOS INDÚSTRIA E COMÉRCIO LTDA. (CNPJ 42.597.823/0001-96 and 42.597.823/0008-62), headquartered at Avenida Arquimedes, 50, Distrito Industrial, CEP 13211-840, Jundiaí – SP, presents this Privacy Policy, which describes how we collect, use, store and share personal data, as well as the rights guaranteed to the data subjects.
This policy applies to all customers, consumers and establishments that engage with Emulzint in Brazil and complies with the General Data Protection Law (LGPD – Law No. 13,709/2018).
When we collect your data
Data collection occurs when you:
- Use the Emulzint e-Você and Panefood apps;
- Browse the emulzint.com.br or panefood.com websites;
- Apply for a job through the careers page;
- Sign up for our newsletters;
- Contact us through official service channels (SAC, email, WhatsApp or social media).
Data controller
Emulzint acts as the controller of the personal data processed under this policy, being responsible only for the processing activities it carries out directly.
What data we collect
From establishments: corporate name, trade name, CNPJ (tax ID), phone number, email and address; digital identification data such as IP address, device information, geolocation, cookies and session ID; and anonymized data from optional surveys.
From consumers: full name, address, phone number and email; digital identification data such as IP address, device information and cookies; and public interactions on social media.
What we use your data for
- Identifying the user and managing the provision of services;
- Processing orders and delivering products;
- Improving customer service;
- Sending marketing communications and news;
- Performing statistical analyses and personalizing content;
- Preventing fraud.
Who we share your data with
Your data may be shared with:
- Suppliers and business partners that provide software, payment, logistics and customer service;
- Government authorities, when required by law;
- Partner establishments and group companies, to enable product delivery;
- Companies involved in merger or acquisition processes, when applicable.
International data transfer
Emulzint may transfer personal data to service providers abroad, including cloud providers and the controller Zeelandia, always adopting protection measures appropriate to the applicable legal requirements.
How long we store your data
- Registration data: for up to 5 years after the end of the relationship (Consumer Protection Code);
- Digital identification data: for up to 6 months (Brazilian Internet Act).
Data processing ends when the purpose of the collection has been achieved, when deletion is requested by the data subject, or when required by law.
Your rights as a data subject
You may, at any time:
- Request clear information about the processing of your data;
- Access your personal data or confirm the existence of processing;
- Correct incomplete, inaccurate or outdated data;
- Object to processing and request anonymization or deletion of data;
- Request data portability;
- Withdraw consent, when applicable;
- Challenge decisions made solely on the basis of automated processing.
Cookies and monitoring technologies
Cookies: temporary files that store browsing information. You can block or delete cookies in your browser settings, although this may affect some site features.
Google Analytics: we collect usage data that is transmitted to Google's servers in the United States, with IP anonymization enabled. You can disable this tracking through Google Analytics' official browser opt-out add-on.
Data security
Emulzint adopts technical and organizational measures to protect personal data against unauthorized processing, accidental loss, destruction or damage. Access to data is restricted to employees with a legitimate need.
Changes to this policy
This policy may be changed at any time, with the new version published on this same page. Significant changes will be communicated to users.
Third-party websites
Emulzint is not responsible for third-party websites and does not monitor their data collection practices. We recommend reviewing the privacy policy of each website you visit.
Contact our Data Protection Officer (DPO)
Email: dpo@emulzint.com.br
Address: Avenida Arquimedes, 50, Distrito Industrial, CEP 13211-840, Jundiaí – SP
Phone: +55 (11) 2152-6800 | SAC: 0800-701-5800